Any individual or authorized representative who believes that they have been denied opportunities or treated differently due to their race, color, national origin, sex, age, disability, religion, familial status, gender identity, or other protected class as defined in the CDBG-DR FHEO Policy may file a complaint.
The CDBG-DR FCLS Division will ensure potential and actual program applicants and beneficiaries will be able to adequately submit discrimination complaints. That is, report any possible discrimination under the Fair Housing Act (including housing that is privately owned and operated) and/or any possible discrimination of civil rights violations in the CDBG-DR Program. If PRDOH receives a discrimination complaint alleging any possible discrimination under the Fair Housing Act, it will be forwarded to HUD FHEO within two (2) business days.
A Discrimination Complaint may be presented directly to PRDOH by submitting the complaint to the PRDOH CDBG-DR FCLS Division. Any discrimination complaint received by a PRDOH regional office or program area shall be forwarded to the PRDOH FCLS Division via fairhousing@vivienda.pr.gov.
Complaints can be submitted to PRDOH in the following manners:
Mail:
Puerto Rico CDBG-DR Program
Attn: Federal Compliance and Labor Standards Division
P.O. Box 21365
San Juan, PR 00928-1365
Email:
fairhousing@vivienda.pr.gov
Telephone: To ensure accessible communication for persons with disabilities, a complainant may request a reasonable accommodation, as needed. One of these may be to allow that a discrimination complaint be received verbally.
1-833-234-CDBG
1-833-234-2324
TTY: 787-522-5950
Attention hours: Monday to Friday from 8:00am-5:00pm
Online directly to HUD:
https://portalapps.hud.gov/FHEO903/Form903/Form903Start.action
Complaints can also be submitted to HUD in the following manners:
Mail:
New York Regional Office of FHEO
U.S. Department of Housing and Urban Development
26 Federal Plaza, Room 3532
New York, New York 10278-0068
Telephone:
(212) 542-7519
(800) 496-4294
TTY (212) 264-0927
Email:
ComplaintsOffice02@hud.gov
